247Traveltechinc Refund Policy
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Once a booking is made airline tickets, hotels and Trip Protection insurance fees are non-refundable. In case of hotel bookings, the amount paid is non-refundable at any circumstances.
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All cancellations concerning to airline tickets, hotel bookings must be done only over the phone. We can accept refund requests only if the following conditions have been met:
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You have requested a cancellation and refund to us and if the fare rules have the procedure for cancellation and refunds;
- You are not a "no show" (all the "no show" bookings are not eligible for any waiver from suppliers for refund processing)
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We are able to secure waivers from suppliers to process this requested cancellation and refund.
Note- This doesn’t apply on Hotel Bookings
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We are incapable to provide a specific time frame that may take to process your requested refund. All the refund/cancellation requests are processed in a designated sequence. Once you have placed your cancellation request to our customer service agent over the phone; You will then receive an email notification sent to us that your request has been received.
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This notification no way qualifies you for a refund, it is only an acknowledgment of your cancellation request and provides you with a tracking number. After receiving your request for cancellation, we will work with the suppliers such as airlines, hotels companies to generate a waiver based on airline and other supplier rules and shall notify you of the supplier decision.
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Service fees charged by us for the original travel reservations or bookings are non-refundable. Receiving the refunds is totally dependent on the suppliers. Once the refund has been approved by the supplier, it may take 7 or more working days for the refunded amount to appear on your credit/ Debit card statement. Usually, there is certain penalty charged by all suppliers against the refund. This entire process may take 60-90 days from placing cancellation request to receiving credit in your account. Apart from the airlines and Hotels refund penalties, 247traveltechinc will charge a post-ticketing service fees, as applicable. All refund fees are charged on per-passenger, per-ticket basis. These fees will only be appraised if the requested refund has been approved by the supplier and when the airline/supplier rules permit such refunds. If such refund is not processed by the supplier, we will refund you our post-ticketing service fees applicable, but it doesn’t apply to our booking fees for the original travel reservation or bookings.
